Request account deletion

Send a deletion request

Email support@ournexteverything.com with the subject “ZYVRACE account deletion”. Include your racer name, whether you still have the game installed, and whether you used Play Games binding if that feature is available in your release. Say whether you want the whole account deleted or have a narrower privacy request. You can copy these instructions into any email app; no website login is needed.

What happens next

Requests go to support for manual review. Support may ask for reasonable proof that the profile is yours, confirm the data in scope and explain the next steps. Do not email passwords, session tokens or identity documents. There is no instant self-service deletion; sending an email does not immediately erase data. Timing depends on verification and the request, subject to applicable legal deadlines. Support confirms completion or explains any necessary exception.

Deletion scope and limits

The request covers your ZYVRACE server profile, racer-name registration, associated leaderboard records and authentication sessions. Where Play cloud binding is enabled, it also covers the bound progress snapshot and account association. Necessary legal, security, fraud-prevention or transaction records may require limited retention. Support explains any applicable retained category, reason and period, including backup handling.

Removing app data clears local progress but does not itself remove server records. Deleting ZYVRACE data does not delete your Google account or Google’s purchase history, and does not automatically refund purchases. Ask support before clearing local data if it is needed to identify your profile.